Eligibility

• Returns are accepted within 14 days of the delivery date. 
• Item must be: 
  • Unused and in original condition. 
  • In the original packaging (including any labels, tags, or protective film). 
• Order number and name are required. 

 

Non-Returnable Items 

Please note that we cannot accept returns on: 

• Sale or clearance items.
• Personalized or custom products. 
• Opened or used products. 

 

How to Start a Return 

1. Email us at noeticpaper@gmail.com with your order number and reason for return. 
2. We'll review your request and send you return instructions. 
3. Once approved, ship the item back using a trackable shipping method. 
4. Return shipping costs are the customer's responsibility unless the item arrived damaged or defective. 

• If you need assistance with return shipping, please feel free to contact us at noeticpaper@gmail.com 
• We can provide you shipping label by deducting the shipping fee from the refund amount. 

 

Refunds

• Refunds are issued to the original payment method within 3-5 business days after we receive and inspect the returned items. 
• We'll notify you by email once your refund has been processed. 

 

Exchanges

Please contact us for exchanges--we're happy to find you something you'll love!

 

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with a photo of the issue. We'll send a replacement or issue a refund right away.